Yemen Snack Food Company
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Privacy Policy

Last updated: May 03, 2026

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words whose initial letters are capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for You to access our Service or parts of our Service.
  • Application refers to بطاطس نعمان ومقرمشات أنيس, the software program provided by the Company.
  • Company refers to Yemen Snack Food, Al Aqel Complex, Sana'a, Yemen.
  • Country refers to Yemen.
  • Device means any device that can access the Service such as a computer, cell phone or digital tablet.
  • Personal Data means any information that relates to an identified or identifiable individual.
  • Service refers to the Application.
  • Service Provider means any natural or legal person who processes data on behalf of the Company. This may include third-party analytics and performance monitoring providers such as Google Analytics and Firebase.
  • Usage Data refers to data collected automatically when using the Service.
  • You means the individual accessing or using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You.

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device's Internet Protocol address, device type, operating system, app usage activity, pages or screens visited, time and date of Your visit, time spent within the Application, unique device identifiers, crash reports, performance reports and other diagnostic data.

When You access the Service through a mobile device, We may collect certain information automatically, including the type of mobile device You use, Your mobile operating system, unique device identifiers, IP address, app performance data, crash reports and diagnostic information.

Analytics and Diagnostic Data

We use third-party analytics and monitoring tools such as Google Analytics and Firebase to collect, monitor and analyze Usage Data.

These tools help Us understand how Users interact with the Application, measure app performance, detect technical issues, crashes, errors, interruptions and improve the overall user experience.

These services may collect information such as:

  • Device information, including model, operating system and device identifiers
  • Application usage behavior, including screens visited, session duration and interactions
  • Crash reports and performance diagnostics
  • Approximate location based on IP address or device settings
  • Technical logs related to errors, interruptions or service failures

This data is used for analytical, diagnostic, technical improvement and service reliability purposes.

Information Collected while Using the Application

While using Our Application, in order to provide features of Our Application, We may collect, with Your prior permission:

  • Information regarding Your location

We use this information to provide features of Our Service, improve delivery services, customize Your experience and enhance the performance of the Application.

You can enable or disable access to this information at any time through Your Device settings.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service: including monitoring the usage and performance of our Service.
  • To manage Your Account: to manage Your registration as a user of the Service.
  • For the performance of a contract: including processing purchases, orders, deliveries and related services.
  • To contact You: by email, phone, SMS, push notifications or other electronic communication methods.
  • To provide offers and updates: including news, special offers and information about our products and services.
  • To manage Your requests: including customer support and inquiries.
  • To analyze and improve application performance: using tools such as Google Analytics and Firebase to track usage patterns, diagnose technical issues, monitor crashes and improve stability.
  • For business transfers: such as merger, sale, restructuring or transfer of Company assets.
  • For other purposes: such as data analysis, identifying usage trends, improving services, marketing and user experience.

Sharing Your Personal Data

We may share Your Personal Data in the following situations:

  • With Service Providers: We may share Personal Data and Usage Data with Service Providers, including Google Analytics and Firebase, to monitor and analyze the use of our Service, improve performance, detect errors and ensure service reliability.
  • For business transfers: We may share or transfer Your Personal Data in connection with a merger, sale, financing or acquisition.
  • With Affiliates: We may share Your information with Our affiliates, provided they honor this Privacy Policy.
  • With business partners: We may share Your information to offer certain products, services or promotions.
  • With Your consent: We may disclose Your Personal Data for any other purpose with Your consent.

Third-Party Analytics Services

We use third-party analytics and monitoring services, including Google Analytics and Firebase, provided by Google.

These services help Us:

  • Understand user behavior within the Application
  • Monitor application performance and stability
  • Detect and fix crashes, errors and technical issues
  • Generate reports about app usage, visits and interactions
  • Improve features, services and user experience

Google Analytics and Firebase may collect Usage Data, device information, diagnostic data and crash reports. Google may process this information according to its own privacy policies.

For more information about how Google processes data, please visit: https://policies.google.com/privacy

You may limit certain data collection features through Your device settings, app permissions or privacy settings where available.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as necessary for the purposes set out in this Privacy Policy.

We will retain and use Your Personal Data to the extent necessary to comply with legal obligations, resolve disputes and enforce our legal agreements and policies.

Account Information

User accounts may be retained for the duration of Your account relationship plus up to 24 months after account closure.

Customer Support Data

Support tickets, correspondence and chat transcripts may be retained for up to 24 months for support, quality assurance and legal purposes.

Usage Data

Application usage statistics, server logs, analytics data, crash reports and diagnostic information may be retained for up to 24 months for security monitoring, troubleshooting, performance improvement and service reliability purposes.

In some cases, We may anonymize data so that it can no longer be associated with You. Anonymous statistical data may be retained indefinitely for analytics and improvement purposes.

Transfer of Your Personal Data

Your information, including Personal Data, may be processed at the Company's operating offices and in any other places where the parties involved in processing are located.

This means that Your information may be transferred to and maintained on computers located outside Your country or governmental jurisdiction where data protection laws may differ.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy.

Delete Your Personal Data

You have the right to delete or request that We assist in deleting the Personal Data We have collected about You.

You may update, amend or delete Your information at any time by signing in to Your Account, if available, or by contacting Us directly.

Please note that We may need to retain certain information where We have a legal obligation or lawful basis to do so.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred.

Law Enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required by law or in response to valid requests by public authorities.

Other Legal Requirements

The Company may disclose Your Personal Data in good faith when necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of Users or the public
  • Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

While We strive to use commercially reasonable means to protect Your Personal Data, We cannot guarantee its absolute security.

We also rely on secure third-party platforms such as Firebase to monitor application stability, identify technical failures and improve service reliability.

Children's Privacy

Our Service does not address anyone under the age of 16. We do not knowingly collect personally identifiable information from anyone under the age of 16.

If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us.

If We become aware that We have collected Personal Data from anyone under the age of 16 without verification of parental consent, We take steps to remove that information from Our servers.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third-party link, You will be directed to that third party's site.

We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We may also notify You via email and/or a prominent notice on Our Service prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If You have any questions about this Privacy Policy, You can contact Us: